Frequently Asked Questions
Accessing your account.
Log into your account using your library card number as your username and enter your password. If you have not set up your account, your temporary password is "userpass". Once you log in, you can change your password to whatever you like. Click here to Login.
If you prefer to use your laptop, bring it! We have free wireless internet access available throughout the building at each of the branches. Ask for access information at the circulation desk.
How to get a library card
Library cards are provided to our patrons free of charge. To sign up for a card, new applicants must be at least 16 years of age, and they must have valid photo identification. A driver's license or TDL identification card are preferred, but a passport, military i.d., student i.d., or work badge photo i.d. are acceptable, provided they have a name on the badge with the photo. An additional item, such as a social security card is needed with alternate photo items. People living in a household who have no legal kinship must get separate cards.
How to get a long term loan card
Long-term loans may be made for classroom use, day care centers, or similar sites. Loan periods correspond to the school grading quarters; borrowing in the middle of the period results in a shorter loan term. Loans are thus made for a maximum of 9 weeks.
How to renew a book
Renewing items is an easy process, if a cardholder needs more time to finish using an item. Patrons can renew items for two additional loan periods, and renewals can be made in person, online or over the phone. To renew online you must log into your library account. If you have problems accessing your account contact the library for assistance. If materials are already overdue at the time of renewal, late fees will be assessed and placed on the patron record, to be paid the next time the patron visits the library.
How to reserve a book
If the libraries have a book that you wish to read but it is not on the shelf, you may place a reserve for the item. It will be held for you for a 7 days after you are contacted to pick it up at your branch.